Concierge - Queensland Industry Tourism Council


Concierges assist with guest queries regarding places to see and things to do in the local area.


  • Provide regional, local and national information to guests and visitors
  • Be aware of local events and functions and suggest activities to guests and visitors
  • Accommodate guest needs and requests
  • Assist with luggage where necessary
  • Organise and book tours, transport and entertainment for guests
  • Provide maps
  • Support in emergency situations

Future demand

Future demand - stable

How to become a Concierge

  • Formal qualifications are not required to become a concierge, however a certificate course and/or apprenticeship can improve employability.
  • You could complete a:
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Meet a Concierge