Wait staff - Queensland Industry Tourism Council

Wait staff

Wait staff serve food and drinks to guests in hotels, restaurants, clubs and similar establishments (also known as food and beverage attendants).


  • Take reservations and prepare seating
  • Set tables with clean linen or place mats, cutlery, crockery and glasses
  • Welcome and seat customers, and present menus to guests
  • Talk to guests about the menu and drinks, recommending combinations or specials
  • Take customers’ orders, process orders and liaise with kitchen staff or bar attendants
  • Serve food and drinks
  • Generate bills and present them to customers
  • Handle money or credit cards
  • Clear tables and return dishes and cutlery to kitchens
  • Undertake general cleaning duties

Future demand

Future demand - strong

How to become Wait staff