Travel consultant - Queensland Industry Tourism Council

Travel consultant

Travel consultants plan travel, accommodation, and associated arrangements for clients and make travel bookings. They may work in call centres.


  • Determine clients’ requirements for travel, accommodation and special interests
  • Suggest itineraries based on available travel routes, availability and convenience of transport and cost
  • Make and confirm travel and accommodation reservations and inform clients of bus, plane, ship and train connections
  • Notify clients of travel dates, baggage limits and medical and visa requirements
  • Provide information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • Collect payments and issue clients’ itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • Provide information on travel insurance, relevant government regulations such as customs regulations and use of credit cards
  • Answer inquiries from tourists and offer suggestions about tours, travel routes, accommodation and local customs
  • Provide literature and information on local and national tours and places of interest
  • Discuss transport availability and costs

Future demand

Future demand - strong

How to become a Travel consultant

  • You can work as a travel consultant without formal qualifications, however, a course in travel, tourism or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.
  • You could complete a;
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